At Nerichic, we strive to provide a seamless and efficient shipping experience for our customers. We understand that receiving your order in a timely manner is important, and we are committed to delivering your items as quickly as possible.
Shipping Methods
We offer various shipping methods to cater to your needs. The available options will be displayed at checkout, and you can choose the one that suits you best. Our shipping methods include:
- Standard Shipping: This is our most cost-effective option, with delivery typically taking 5-7 business days.
- Express Shipping: If you need your items sooner, you can opt for express shipping. This method ensures delivery within 2-3 business days.
- International Shipping: For our international customers, we offer reliable shipping options to deliver your order to your desired destination.
Shipping Costs
Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping method selected. The exact shipping cost will be displayed at checkout, allowing you to review and confirm before completing your purchase.
Order Processing Time
Once you place an order, our dedicated team works diligently to process and prepare your items for shipment. We strive to have your order ready for shipping within 1-2 business days. Please note that during peak seasons or promotional periods, processing times may be slightly longer.
Tracking Your Order
We want you to stay informed about the status of your order. Once your package is shipped, we will provide you with a tracking number. You can use this number to track your order's progress and estimated delivery date. Simply enter the tracking number on our website or the carrier's website to get real-time updates.
Delivery
Our shipping partners are reliable and experienced, ensuring that your package arrives safely and on time. However, please note that unforeseen circumstances such as weather conditions or customs delays may occasionally impact delivery times. Rest assured, we will do our best to resolve any issues that may arise.
International Shipping
For our international customers, please be aware that customs duties, taxes, and fees may be applicable to your order. These charges are determined by your country's customs regulations and are the responsibility of the recipient. We recommend contacting your local customs office for more information regarding any potential charges.
Customer Support
If you have any questions or concerns regarding your shipment, our customer support team is here to assist you. You can reach us via phone at 0481040136 or email at sales@nerichic.com. Please have your order number ready for faster assistance.
Thank you for choosing Nerichic. We appreciate your business and look forward to providing you with a delightful shopping experience.